Politique de résiliation

Certain articles in our store may be offered to you in the form of a subscription, a pre-order, or a trial before purchase. The cancellation policy explains how you can modify or cancel these types of purchases.
Subscriptions
When you purchase a subscription, you receive repeated deliveries. These are based on the duration of the subscription and the frequency you select.
Your payment details are securely stored, and an amount is charged with each delivery unless you choose to pay everything in advance.
Some subscriptions are automatically renewed at the end of the term. If you do not want to renew a subscription, you can cancel it.
If you want to cancel or change your subscription, you can do so at any time. The order confirmation emails contain links to your orders. You can manage your subscription there.
See our return policy for more information about returns and refunds.
Pre-orders
When you purchase a pre-order, you pay for a product that is not in stock or that will be available soon but is not yet in stock. We may not charge payment or only a partial payment at checkout, save your payment method, and charge the full or remaining amount at a later date.
You can cancel a partially paid pre-order that has not yet been processed. Once the order has been processed, you cannot cancel the order, but you can request a (partial) refund. See our return policy for more information about returns and refunds.
Try before you buy
When you purchase an item to try first, we authorize your payment method before processing the order. You have a certain period to decide whether you want to keep the item. If that period expires and you have not returned the item, we charge the full amount via your payment method.